BrightonWP: WP Engine ‘A Game Changer For Us’

It’s no secret that the web development and design industry is crowded, particularly in Brighton. The town is filled with creative types, competing against one another to stand out from the crowd.

While BrightonWP’s heritage lies in web design, we chose to specialise in customised WordPress website builds – not only does this help us differentiate, but it also means we can be experts in what we do.

When it comes to hosting sites, we historically used one provider for hosting and another for backups – as you can imagine this quickly drained resources and incurred unnecessary costs. As we grew our client portfolio as well as the number of websites we managed and hosted, we needed to consolidate this in order to maintain a profit margin while delivering an exceptional service.

We realised we needed a WordPress hosting provider that could not only meet our current needs but could also grow with us and meet our future demands. After researching the options available to us, WP Engine was the standout choice.

Looking back to four years ago, we managed around 20 sites – this number has now quadrupled, and we now design and develop 80 websites. As a result, we’ve switched to a dedicated server to host the websites of our many clients including Headmasters, Battersea Dogs Home, and Pure360. It’s WP Engine’s scalability that makes them such an essential partner for us.

The personal support from WP Engine is exceptional, and we’ve had instances when the support team has gone above and beyond to diagnose any issues that arise as well as work with us until it’s rectified. While we’re a nine-to-five agency, WP Engine provides the 24/7 support to our clients when we’ve closed the doors for the evening or weekend.

WP Engine has been a game changer for us. Not only can we free up so much time by leaving the managed WordPress hosting side of things to WP Engine, but we can also trust that our clients’ sites are reliable. We’re a huge advocate of WP Engine, and as WordPress specialists it’s really important for us to have the infrastructure and right partner in place to support this.

Want to read more stories from WP Engine customers? Each weekday in November we’ll unveil a new customer story as part of our WP Engine Customer Spotlight series.

Simon Cooke is Director at BrightonWP.