Billing help.

Common billing topics.

Below are answers to some of the most common billing related questions.


My account

It's easy for you to update your payment information and contact details, as well as keep track of your invoice history.

Manage your account


Managing users in the user portal.

With WP Engine, you can add and remove extra users within the portal and assign them different permissions.

Manage your users


Upgrading your plan in the user portal.

Upgrading your Plan brings even more features to your WP Engine driven WordPress experience.

Change your plan


How to add/delete WordPress installs within your account.

This article will walk you through the steps to delete an install you no longer need.

Manage WordPress installs

Not seeing your answer?

Existing customers can email [email protected] with their account name and question, or fill out the form below, and we will get back to you as soon as possible.