Support Center
Account & Features.
Information for successfully managing your hosting account, users, add-ons, environments and backups from the User Portal.
Smart Plugin Manager (SPM)
Smart Plugin Manager keeps your site secure by keeping plugins up-to-date. Learn about Smart Plugin manager, how to enable it and how change the settings.
WP Engine Monthly Report
Learn about the Monthly Report WP Engine provides for our Premium and Premium-Plus customers.
Global Edge Security (GES)
Global Edge Security is a security and performance suite partnered with Cloudflare. Learn how to setup your DNS for us with GES services.
WP Engine Customer API
The WP Engine API allows you the ability to interact with our platform programmatically. In this article, we will help you understand how to enable the WP Engine API on your account and generate your API credentials. Enable WPE API To enable the API for your account, you must be an account Owner. For more…
StudioPress Scope of Support
Learn what kind of Support you will receive with your premium StudioPress-made themes and the Genesis Framework.
Get Started with Genesis Framework and StudioPress Themes
Learn steps to get started using the Genesis Framework and your Premium StudioPress theme on the WP Engine platform, as well as helpful resources.
Dedicated Development Environment (DDE)
If you have a dedicated hosting plan, a dedicated development environment can be added to allow for an additional test server environment.
Domain Connect and Automatic DNS Setup
Learn how to use WP Engine’s new Domain Connect tool in the User Portal to automatically authenticate and configure your DNS records for supported DNS providers in a few clicks.
Geographically Customized Content with GeoTarget
GeoTarget can present content to different users based on geographic location. Learn how to setup and use GeoTarget shortcodes and PHP variables.
Staging Environments vs Legacy Staging
Learn how Staging environments differ from Legacy 1-Click Staging. We’ll also cover why you may want to use a Staging environment over Legacy Staging.
Transferable Sites and Environments
Learn how to use a Transferable Site to transfer a website you have developed to your client’s account within the WP Engine User Portal.
WP Engine Hosting Plans and Add-ons
Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal
