This article will help you understand the domain statuses on our Domains page, learn how to trigger a DNS check, and how to fix common issues.
Learn how to create a 1-click WordPress staging environment with WP Engine and about how the WP Engine Legacy Staging environment works.
This article details our Page Performance tool inside your WP Engine User Portal, which can help you to discover and fix potential problems with speed.
To ensure you get the most out of your WP Engine Support experience, this article will help you understand the scope of the WP Engine Support Team.
The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.
Learn how to reset your password the traditional way through email, and through the database if your wp-admin isn’t accessible.
We make it easy to leave because it forces us to earn your business every month. Learn how to cancel add-ons, downgrade or cancel hosting services.
Learn how to use the WP Engine automated backup system. Backups allow for automated and partial restores, local downloads and coping to other environments.
Learn what we count as billable visits for your plan, how we calculate billable visits, and why your visits may differ from Google Analytics.
Learn about the redirect bots setting and how it benefits your site performance, and how to disable the feature should it cause you any issues.
Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.
Learn where to locate you Support PIN, and how to verify your account ownership when contacting Technical Support.