Support Center
Platform Information.
Technical information regarding account add ons, servers and settings to help you get the most out of your WP Engine hosting.
Domain DNS Status
This article will help you understand the domain statuses on our Domains page, learn how to trigger a DNS check, and how to fix common issues.
Object Cache in WordPress
Learn about WP Engine’s optional Object Caching layer, what it does, and how it’s beneficial to your site’s performance.
Legacy 1-Click Staging
Learn how to create a 1-click WordPress staging environment with WP Engine and about how the WP Engine Legacy Staging environment works.
Cleaning a Hacked WordPress Website
Learn what WP Engine recommends to help keep your site secure, and what steps you should take if you suspect your site is infected.
Page Performance Tool
This article details our Page Performance tool inside your WP Engine User Portal, which can help you to discover and fix potential problems with speed.
Disallowed Plugins
Certain plugins are disallowed on the WP Engine platform, and will be removed, as they either cause performance issues or duplicate default server behavior.
Content Delivery Network (CDN)
Learn what a CDN is and how to enable it for your WordPress website. We’ll also cover FAQs, such as custom CDN URLs and securing the CDN zone with SSL.
HTML Post-Processing
The HTML Post-Processing tool allows you to search and replace strings on a website as the page is rendered. Learn how to use it and see some examples.
Backup and Restore
Learn how to use the WP Engine automated backup system. Backups allow for automated and partial restores, local downloads and coping to other environments.
Redirect Bots Setting
Learn about the redirect bots setting and how it benefits your site performance, and how to disable the feature should it cause you any issues.
Using Advanced Tools in the User Portal
If you are using Advanced Tools, learn what each function does. As these tools are not generally available, so we recommend checking out our SSH as well.
Migrate a WP Engine Site to Another Host
Learn how to migrate a WP Engine Site to a different host, whether it’s a local environment or if you want to host the site elsewhere.
