Support Center
sftp.
Start here and get the help you need.
Fixing the “Error Establishing Database Connection” Error
Learn what causes database connection errors such as “Error establishing database connection” on your WordPress website, and how to resolve these errors if you encounter them.
Unexpected End of File Error
Learn what causes unexpected end of file errors, how to restore your website if needed, and how to resolve these errors if you encounter them.
Allowed Memory Size Error
Learn what causes errors regarding Allowed Memory Size, how to troubleshoot, and how to resolve these errors should you encounter them.
Briefly Unavailable for Scheduled Maintenance Error
If your WordPress website is stuck on a default maintenance page after performing updates, use this guide to resolve the error.
File Transfer Protocol (FTP/SFTP)
Learn how to use SFTP to access your WordPress site’s plugins, themes, content, and other files on the WP Engine platform.
Upload a wp-content Directory
Learn how to bring your WordPress website’s wp-content folder over to WP Engine via SFTP or via your User Portal in the manual migration process.
Change WordPress Database Table Prefix
If you use a non-standard prefix for your database tables, this article will assist you in changing your WordPress database table prefix set in the wp-config.php file.
File Permissions and 403 Errors
Learn how to reset file permissions in WordPress and troubleshoot a 403 error to resolve “forbidden” and “access denied” warnings.
