Support Center
Account & Features.
Information for successfully managing your hosting account, users, add-ons, environments and backups from the User Portal.
eCommerce Solution Overview
Learn about our eCommerce solutions and the features they include, like automated plugin updates, instant store search, and more!
United States Sales Tax
Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.
Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
New Relic Dashboards
Learn how to utilize the free New Relic One dashboard to visualize your application performance data and better understand your business.
Plan Usage Page
Use the WP Engine Plan Usage page to better track your plan limit usage, such as storage, bandwidth and visits, on a site-by-site basis.
Secure Sockets Layer (SSL)
Add an SSL to secure your website using Let’s Encrypt, RapidSSL Wildcard or a 3rd party certificate. Learn how to force all or just specific pages to HTTPS.
Pay for Hosting in a Local Currency
WP Engine offers the ability to pay for your hosting subscription fee in a local currency. Learn which currencies are supported and how to pay with them.
Local and WP Engine Connect
Local allows for streamlined WordPress development on your local computer. Learn how to use WP Engine Connect to easily push/pull directly from WP Engine.
Copy Environment
Learn how to deploy one WP Engine environment to another using the WP Engine “Copy Environment” tool from your User Portal.
Seamless Login from User Portal to WordPress
Seamless login allows you to login from the WP Engine User Portal to your WordPress admin area with just one click. Learn how to use this feature.
PHP Version and Upgrade Guide
Upgrading PHP improves performance and security of your WordPress website. Learn about manual and automatic PHP upgrades on WP Engine.
Multi-Factor Authentication for the User Portal
WP Engine uses a system managed by a third party vendor to protect and secure your User Portal credentials. Learn how to set up MFA and find our FAQ.
