Support Center
Manage My Account.
Find the essentials in administering your WP Engine account via the User Portal, including: billing, permissions and all installs.
Plan Usage Page
Use the WP Engine Plan Usage page to better track your plan limit usage, such as storage, bandwidth and visits, on a site-by-site basis.
Multi-Factor Authentication for the User Portal
WP Engine uses a system managed by a third party vendor to protect and secure your User Portal credentials. Learn how to set up MFA and find our FAQ.
WP Engine Billing Invoice Overview
Learn how to find and update your account information and billing details using the Billing page in your WP Engine User Portal.
Cancel WP Engine Services
We make it easy to leave because it forces us to earn your business every month. Learn how to cancel add-ons, downgrade or cancel hosting services.
WP Engine Billable Visits
Learn what we count as billable visits for your plan, how we calculate billable visits, and why your visits may differ from Google Analytics.
WP Engine User Management and Roles
Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.
Verifying your Support PIN
Learn where to locate you Support PIN, and how to verify your account ownership when contacting Technical Support.
Create a WordPress Site in Different Languages
This article explains how to use WordPress in a different language, and provides resources to support displaying your website to users in multiple languages.
