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WP Engine FAQ

WordPress Hosting and Migration FAQ

Here is a list of commonly asked questions regarding WP Engine’s service. If you have questions, don’t hesitate to ask us directly.

FAQ Topics

General WP Engine questions

Migrating your site to WP Engine

Account management & billing

WordPress plugins

Transferring files to your site

Setting up SSL on WordPress

Email & WP Engine

Security & WP Engine

WordPress Multisite

The MOST TRUSTED WordPress platform

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Let’s Get Started

What will you build today?

60 day money-back guarantee: We’re so confident that you’ll love our products and services that we’re offering a 60 day money-back guarantee. If you’re unsatisfied for any reason, you can request a refund anytime within the first 60 days and we’ll refund your plan fees paid. You must request your refund as part of your cancellation notice to qualify for a refund. Please note: All new Startup, Professional, Growth, Scale and eCommerce dedicated custom plans are included in the 60-day money back guarantee. All other premium and custom plans are not included.

* First year pricing and associated coupons are valid for new customers purchasing Startup, Professional, Growth, and Scale plans only. Cannot be used with other offers and is not valid for upgrades, renewals or any other product purchase. Offer can only be redeemed once upon signup.